Terms & Conditions

Last updated: June 2026

1. Acceptance of Terms

By accessing and using the Swim365 Sunshine Coast website ("the Website"), you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our Website.

2. Services

Swim365 Sunshine Coast provides pool heat pump supply, installation, and related services in Queensland, Australia. All quotes provided through our Website are estimates based on the information you provide. Final pricing is confirmed upon site inspection and assessment.

3. Quotes & Pricing

  • All quotes are valid for 30 days from the date of issue
  • Prices are in Australian Dollars (AUD) and include GST
  • Quotes are subject to site inspection and confirmation of requirements
  • We reserve the right to withdraw or modify any quote

4. Installation

  • All installations are performed by qualified and licensed technicians
  • Installation dates are estimates and subject to weather, availability, and other factors
  • Customers must ensure safe and clear access to the installation site
  • Any additional works required beyond the scope of the quote will be discussed and agreed upon before proceeding

5. Warranties

All Supreme Heating products come with manufacturer warranties. Swim365 provides a workmanship guarantee on all installations. Specific warranty terms vary by product — please refer to your product documentation or contact us for details.

6. Payment Terms

  • A deposit may be required to secure your installation booking
  • Final payment is due upon completion of installation
  • We accept bank transfer and other agreed payment methods
  • Finance options may be available — please enquire

7. Limitation of Liability

To the fullest extent permitted by law, Swim365 Sunshine Coast shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Website or services. Our liability for any claim is limited to the value of the goods or services supplied.

8. Intellectual Property

All content on this Website — including text, images, logos, and design — is the property of Swim365 Sunshine Coast and is protected by Australian copyright laws. You may not reproduce, distribute, or use any content without our prior written permission.

9. Governing Law

These Terms & Conditions are governed by the laws of Queensland, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Queensland.

10. Contact

For any questions about these Terms & Conditions, contact:

Swim365 Sunshine Coast
Email: info@swim365.com.au
Phone: 0477 877 950
ABN: [Your ABN here]